PURPOSE OF THE JOB:

The purpose of this position is to support customers through understanding and interpreting product application, generate quote information, product solutions and manage internal scheduling conflicts.

ESSENTIAL FUNCTIONS:

• Support the sales function of all RBS and RLM products, by addressing the customer's ball screw and linear motion needs.
• Serve an internal sales support for all territory locations and outside sales representatives to ensure positive distributor relationships
• Provide technical support to customer base
• Be accountable for entire sales process; quotes, invoices, credit memo's, RGA's, order entry, etc.
• Maintain existing and prospective customer databases by actively utilizing the Customer Relationship Management system (CRM)
• Follow up on CRM referrals to identify potential customers, generate interest, and create a sales opportunity
• Effectively utilize internal MRP systems
• Assist customers with order forecasting to ensure timely delivery of all orders
• Actively solicit product opportunities by referring leads to the appropriate sales leader
• Provide support to internal departments as needed

QUALIFICATIONS REQUIRED:

Education:

• BS degree in engineering or related equivalent technical field preferred

Experience:

• 3-5 years of sales experience preferred
• Technical sales experience is preferred
• 2-3 years' experience using Excel and spreadsheet manipulation is required
• Experience use MAPICS software is preferred
• Experience use CRM databases is preferred

KNOWLEDGE AND SKILLS:

• Strong math skills
• Strong computer skills
• Ability to read and understand blue prints
• Quality focused
• Strong organizational and prioritizing skills

COMPETENCIES REQUIRED:

• Critical thinking and problem-solving skills
• Strong written and verbal communication skills
• Ability to work with a diverse group of people
• Ability to work in a fast-paced environment