Inside Technical Sales SpecialistInside Technical Sales SpecialistInside Technical Sales SpecialistInside Technical Sales Specialist
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    Inside Technical Sales Specialist

    January 24, 2023

    PURPOSE OF THE JOB:

    The purpose of this position is to support customers through understanding and interpreting product application, generate quote information, product solutions and manage internal scheduling conflicts.

    ESSENTIAL FUNCTIONS:

    • Support the sales function of all RBS and RLM products, by addressing the customer's ball screw and linear motion needs.
    • Serve an internal sales support for all territory locations and outside sales representatives to ensure positive distributor relationships
    • Provide technical support to customer base
    • Be accountable for entire sales process; quotes, invoices, credit memo's, RGA's, order entry, etc.
    • Maintain existing and prospective customer databases by actively utilizing the Customer Relationship Management system (CRM)
    • Follow up on CRM referrals to identify potential customers, generate interest, and create a sales opportunity
    • Effectively utilize internal MRP systems
    • Assist customers with order forecasting to ensure timely delivery of all orders
    • Actively solicit product opportunities by referring leads to the appropriate sales leader
    • Provide support to internal departments as needed

    QUALIFICATIONS REQUIRED:

    Education:

    • BS degree in engineering or related equivalent technical field preferred

    Experience:

    • 3-5 years of sales experience preferred
    • Technical sales experience is preferred
    • 2-3 years' experience using Excel and spreadsheet manipulation is required
    • Experience use MAPICS software is preferred
    • Experience use CRM databases is preferred

    KNOWLEDGE AND SKILLS:

    • Strong math skills
    • Strong computer skills
    • Ability to read and understand blue prints
    • Quality focused
    • Strong organizational and prioritizing skills

    COMPETENCIES REQUIRED:

    • Critical thinking and problem-solving skills
    • Strong written and verbal communication skills
    • Ability to work with a diverse group of people
    • Ability to work in a fast-paced environment

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